Exceeding Customer Expectations
By providing our customers with value-added services, we will maximize the use of each customer's equipment.
Beyond industry standards
By implementing the highest service standards in the industry, we will achieve the highest level of customer satisfaction.
15mins
Responding to Customers
3DAYS
Provide common repair parts
2DAYS
Resolving Customer Complaints
1WEEKS
Resolving customer legacy issues
Standard Warranty:Most manufacturers offer a 1-year limited warranty on their products covering manufacturing defects and material issues.
Extended Warranty:Some brands may offer an extended warranty for an additional fee.
Standard Warranty:Warranty is normally only for the original purchaser and excludes problems caused by misuse, accidental damage or natural wear and tear.
Exclusions:may exclude battery life (as this is consumable), normal wear parts such as propellers, etc.
No reason for return:Within a specific period of time after purchase (e.g. 30 days), if unused and in its original packaging condition, you can receive a no-questions-a sked return.
Replacements:If the product is defective or does not fit the description, the manufacturer may offer a free replacement.
Technical support:help with technical problems by phone, e-mail or online chat
Repair service:professional repair service provided by official service centers or authorized repair points.